FAQ
Frequently Asked Questions (Q&A)
What is Soft R Investment?
Soft R Investment is a regulated cryptocurrency trading platform that combines AI-powered quantitative trading with user-friendly tools to help investors achieve stable returns. Our system automatically analyzes market trends to buy low and sell high, maximizing profits for our users.
Is my investment secure?
Yes, we employ multiple security measures to ensure your investments are protected:
  • 256-bit bank-grade encryption
  • Cold wallet storage for 95% of assets
  • Regular third-party security audits
  • Two-factor authentication (2FA)
  • SSL-secured transactions
  • $20M insurance coverage for digital assets
What returns can I expect?
Our AI trading system offers:
  • Up to 35% daily ROI on selected plans
  • Compounding interest options
  • 180-255% returns based on investment duration
  • Real-time profit tracking in your dashboard
Please note that while we strive to deliver consistent returns, cryptocurrency markets are inherently volatile and actual results may vary.
How do withdrawals work?
Our withdrawal process is designed to be simple and efficient:
  • Minimum withdrawal: 2 USDT
  • Zero withdrawal fees
  • 24/7 processing (approved within 2-12 hours)
  • Supported networks: BEP20, TRC20, ERC20
  • Daily withdrawal limit: $999,999.99
To withdraw funds, simply navigate to your profile, click "Withdraw," enter your wallet address and the amount you wish to withdraw.
What cryptocurrencies are supported?
We support 12+ major cryptocurrencies including:
BTC
ETH
BNB
XRP
ADA
SOL
DOT
USDT (ERC20/TRC20/BEP20)
USDC
DOGE
SHIB
LTC
Are there any hidden fees?
No hidden charges. We only apply:
  • 0.1% trading fee
  • Network gas fees (varies by blockchain)
  • No deposit/withdrawal fees
All fees are clearly displayed before you complete any transaction.
How do I contact support?
24/7 support is available via multiple channels:
WhatsApp: +27 68 241 2149
Telegram: @SoftRSupport
Email: support@softrinvestment.com
In-app live chat
Our support team typically responds within 1 hour during business hours.